Dear Valued Customer,
Thuasne USA has always adhered to our dedication to superior patient care in relation to our products. Product quality is the cornerstone to ensuring that patients receive the best possible care. Quality medical devices enhance patient comfort, compliance, and quality of life.
Historically, we have offered a one-year warranty on the entire composite structure of our SpryStep® OTS AFOs. Due to our commitment to product quality and our confidence in the superior quality of our SpryStep® AFOs, we are excited to announce the extension of our warranty to two years. This includes the SpryStep® Flex, SpryStep®, SpryStep® Plus, SpryStep® Max, and SpryStep® Pediatric.
This warranty extension will become our standard warranty on the SpryStep® OTS AFOs and will be applied to all products fitted to patients on or after Monday, February 3, 2025.
We are excited to continue to support you and your patients with our SpryStep® line.
Please reach out to your Sales Representative or our Customer Service team if you have any questions.
